Stocks3D · Membership help
Your account. Your options.
One membership covers Stocks3D and Wealth Velocity. Manage your password, country selection and subscription requests in the same account.
Account management opens at members.wallstreetgenius.com. Sign in before changing details. Reviewed 2026-08-27.
What you can do
Focus: 1 country. Select: 3 different countries. World: every supported country. Each country includes its supported exchanges in our current catalog.
| Action | Your options | When it takes effect |
|---|---|---|
| Change your password | Use your current password to choose a new one in your account. | Takes effect when saved. You are signed out on every device; old password-reset links stop working. |
| Replace a country | Focus and Select may replace one country every 90 days. Select cannot replace all three at once. | First available 90 days after activation, then 90 days after each replacement. An eligible replacement takes effect when saved; it does not need separate approval. |
| Upgrade your plan | Request a move from Focus to Select or World, or from Select to World. | Requires approval and verified payment before broader access starts. Keep your existing countries while their change restriction applies. |
| Downgrade your plan | Request a move from World to Select or Focus, or from Select to Focus. | Requires approval and takes effect only after the current paid period ends. Submitting a request does not schedule an automatic change. |
| Cancel future renewal | Request cancellation from your account. A cancellation request can replace a pending plan-change request. | Future billing stops only after cancellation is confirmed with the payment provider. Already-paid access remains until its recorded end time. |
| Manage an expired membership | You can still sign in to manage your account and password after paid access expires. | Signing in does not reactivate research access. Contact support about renewal, reactivation, or an account that has been paused or revoked. |
Country selection: the 90-day rule
- A downgrade from World waits until the current paid period ends. World already includes all supported countries, so it does not need country replacements.
- Your account shows your next permitted country-change date. You cannot make daily substitutions or save up unused 90-day allowances.
- You must have active paid coverage, and each selected country must be different and available in the catalog.
- Country replacements pause while a subscription request is pending. If an administrator manages your coverage separately, contact support to change it.
- Every confirmed plan change starts a new wait of at least 90 days and preserves any later existing restriction date. Moving to World and back does not remove this rule.
- A Focus-to-Select upgrade keeps the existing country while it is restricted. A Select-to-Focus downgrade keeps one of the existing countries while restricted. When a substitution is allowed, a plan change may replace at most one existing country.
Example: If Select covers USA, Canada and UK, an eligible change can replace UK with Australia. It cannot replace Canada and UK together.
Request → verify → confirm
Send your request
Sign in, choose the plan and countries you want, and confirm the request. Initial account creation and subscription requests remain pending until reviewed. Normally you can have one pending request at a time.
Complete verification
For a new membership, support verifies that you own the signup email address. The administrator also verifies the payment or billing action with the provider. A screenshot or a submitted request alone does not activate access.
Check the confirmation
Review the result and any explanation in your account’s request history. For an approved change, check your coverage and paid access end time. A declined request leaves billing and current access unchanged; contact support for the next step.
What your request status means
- Pending
- Received and awaiting review. Billing and access have not changed.
- Confirmed
- The administrator has verified and applied the request. Check the resulting coverage or cancellation status.
- Declined
- The request was not applied. Read the explanation and contact support if needed.
- Superseded
- A cancellation request replaced an earlier plan-change request.
Charges, any price difference, and the effective date must be confirmed before a paid change. This guide does not promise a refund, automatic proration, or a particular review time. Dates and access end times in the account are shown in UTC.
Cancellation and access
Do not assume a pending cancellation has stopped the next charge. Until it is confirmed, manage the automatic payment in your PayPal account or contact support. A cancellation request is not a refund request; applicable refund terms are separate.
A confirmed cancellation keeps access available through the paid period. When that period ends, account management remains available, but paid research closes. Members cannot change their own activation, suspension, or payment-verification status.
Need a hand?
Forgot your password? Use the password-help link below. Reset links are currently issued by an administrator after ownership checks; automated reset email is not available yet. Never email your password or send a reset link to another person.
Email from the address on your membership where possible. Include the change you want and the request date. Do not send passwords, reset links, full card details, or other sensitive payment information. Ask support if you cannot sign in, need to correct a request, or need help with an administrator-managed account.
One membership is for one person. You may use your own devices; do not share your login, password, or reset links.
This is a practical summary of the account process. Read the membership terms and your transaction confirmation for the full agreement and billing details.